A Fortune Magazine "Most Anticipated Books of 2020" Selection A Goodreads Featured Release for February 2020A Los Angeles hotel with a haunting history. A missing young woman. A disturbing video followed by a shocking discovery. A cold-case mystery that has become an internet phenomenon—and for one determined journalist, a life-changing quest toward uncomfortable truths. Twenty-one-year-old Vancouver student Elisa Lam was last heard from on January 31, 2013, after she checked into downtown L.A.'s Cecil Hotel—a 600-room building with a nine-decade history of scandal and tragedy. The next day, Elisa vanished. A search of the hotel yielded nothing. More than a week later, complaints by guests of foul-smelling tap water led to a grim discovery: Elisa's nude body floating in a rooftop water tank, in an area extremely difficult to access without setting off alarms. The only apparent clue was a...